How To Hire
How To Use Our New Online Booking System
Step 1. View Our Hire Items
Navigate to our Hire Category via the menu above or by clicking HERE. You’ll taken to our range of products that are available for hire.
Step 2. Select Your First Hire Item
Simply click on the product image or the name to be taken to the product you’re interested in hiring. Here, you’ll be able to view photo/s and read a description to ensure the product is going to suit your requirements.
The from price you’ll see is for your first 20 days of hire for our standard range of equipment.
Step 3. Select Your Start Date
Scroll to the dates section and click on the first date field called “Start”. You’ll see a calendar pop-up allowing you to select the Start date of your hire for this item. Your Start date represents the day you wish to receive your item either via courier (if available) or pick up from our Underwood, Qld showroom.
Please account for interstate deliveries that take average take between 2 – 5 Business Days. For local, Brisbane/Moreton Bay deliveries, we can often deliver same day if the order is processed before 1pm.
Step 4. Select Your End Date
Either using the calendar or the End date field underneath, you can select the final day of your hire. This final date of hire represents the day you intend to drop off your hired item OR return it via courier and needs to be 20 or more days from your selected Start date. Bookings more than 20 days will be automatically calculated based on a day rate.
Step 5. Add To Your Cart
Click the red Book Now button to add this item to your cart. Navigate to the checkout screen via the shopping trolley icon in the top right hand corner to view and complete your booking. If you do not wish to add more items to your order, skip to Step 7.
Step 6. Add More Items
If you would like to add additional hire items to your order, repeat Steps 1 to 5. Please ensure your Start and End dates for each subsequent hire item matches your first hire item as they will be included in the same booking. Additional hire items required at different dates need to be processed as a separate orders/bookings. If you wish to purchase any items (e.g. a knee pad cover or cast protector) as part of your booking, simply navigate to our Buy range via the top menu or by clicking HERE.
Step 7. Complete Your Order
In the Checkout, complete your contact, shipping and billing information. You’ll also be able to select between Delivery or Pickup. Please note, that most of our larger items (hire or for purchase) are available for pick up only. If you have selected one or more of our larger items, you will only get the option to pick up from our Underwood, Qld showroom.
Your payment will be proceed in full at checkout.
Step 8. Return Your Order
You’ll receive a reminder from us when your hire is due to come to an end. If you are returning your item/s via courier, this will be organised once you have confirmed the end of your hire. You will receive instructions accordingly.
Before returning this item, we please ask that you clean all visible surfaces with antibacterial spray/cleaner to avoid a cleaning fee. Please do not use cleaners containing bleach, abrasives or pigments.
Once clean, put back into the box/packaging it came if (if applicable) and arrange returning your hired item/s via Courier or drop off.
The Terms & Conditions
Please take a few moments to become familiar with our
Shipping and Returns Terms as well as our Terms of Agreement.